Help

No, iky App is not a dating app. iky is an app that lets you know more about people around you and find people you might want to meet. iky lets you explore people you are meant to meet.

You can use only one phone number that you have used to register yourself in the App. This phone number will be the number linked to your iky account.

You can request another OTP if you haven’t received an OTP. You just have to click on the resend button. The app will send another OTP to the same mobile number.

Yes, the profile picture is mandatory, you can either upload it from your mobile gallery or take a photo using the camera option.

Tags in IKY are descriptions that help us know more about a person’s character. This will help us map your character in various places and enhance your user experience based on your characteristics.

You will have to give IKY with details on your present location and where you have put up at that moment for an enhanced user experience. IKY helps identify, locate, and connect you with people around your present location.

After your request is processed, the particular element you have requested will be added to the list. If your favorite element is not present in the given list, you can send a request to the app to add the element to the list.

Yes. All the categories to be filled as a must.

You can only have one favorite element under one category. You need to choose the most favorite element amongst all the favorites under the category.

Your buddy list will be updated from your contacts. If you would like to make more buddies, invite more people from your contacts & other sources.

Your buddy list will be updated from your contacts. Hence, you could then add people to your profile by adding them as buddies. You can find your buddies under two criteria; by contacts and by location. You can search and add people to your profile.

No, you can also connect with people geographically. You can connect with people who are compatible with you and have similar likes as you do.

IKY has exclusive features to let you search and connect with people geographically. The feature lets you search for people who have the same likes and preferences as you in and around your location.

IKY has exclusive features to search for people within a category. If you would like to find someone who likes the same elements as you under a category, you can search for the person either on your contacts or geographically using a unique search.

IKY has exclusive features to search for people who like all the elements you do. If you would like to find a person on your contacts or geographically, you can search using the matching buddy where IKY identifies people who like the same elements.

IKY has advanced search options where a perfect match can be found using the best match feature. In this search IKY searches for a person based on characteristics, gender, age, likes, and all other categories to make the match a perfect one.

IKY has an exclusive randomizer option where IKY lets you search and connect with a random person. This feature allows users to communicate with strangers and become friends.

IKY has exclusive features to check compatibility between you and any of your buddies. In this compatibility test, you can check your match with your buddy on IKY.

IKY allows three same sweets checks for free & 15 same sweets checks for a premium user with the validity of 30 days.

You can perform the same sweet checks with buddies. If you would like to check the same sweet with a user who is not your buddy, you have to add the person to your buddy list and then check the same sweet.

IKY allows users to change mobile numbers at any point of time. The new number that you are registering with will receive an OTP. Upon verification, your existing account will be transferred to the new number.

On your new device, you can download the IKY app from the Play Store/ App Store. You can log in from the new device using the same credentials, and the app will retain the information that has been existing.

If there is an addition of a category in the IKY app, you will be notified saying you can add your favorites in more categories.

Your buddies are all the people you add to your profile on the app. The favorites are the ones you mark as one to see regular updates and receive notifications from to check on frequently through the app.

If a person's profile has been locked, you can send a request to the concerned person through the app. Once the person has accepted the request, you can view their profile and connect with them.

Yes, You can add up to 20 buddies to your starred list.

The requests that a user receives can be viewed on the requests tab. This is the third tab on the screen for a user where all notifications regarding requests can be accessed.

The buddy's favorites can be accessed by viewing the buddy's profile. The profiles will be listed on the buddies tab's second tab. You can see the list of your buddies, and when you tap into their profiles, you can view their favorites.

You will have an option which is an icon that says "I'm interested." If you click on it, there will be a notification sent to the person who says you are interested.

You can add any person as a buddy by sending them a request to be a buddy. They will be added to your buddy list if the person accepts the bid.

You can add your favorites to your list anytime. IKY lets you update your profile with new choices at all times.

Yes, you can update your profile information at any point of time without any hassle. IKY allows users to update any information when they wish.

You can send invite links to your friends through which they can download and join the IKY app.

Yes, the iky app allows users to share feedback on the IKY app. If you would like to send us feedback, please use the "support" menu, where you can leave feedback for us.

Iky App will ask you to provide ratings when you begin using the app. You can provide ratings at that point. It will appear within the first few times you use the app in an unexpected situation.

Yes, you can block the buddies/ contacts through the app if you want to do so. Once you block a user, they will be restricted from accessing your profile.

Yes, you can delete your iky App account and renew it at any point of time.

You can update the app to experience the latest and advanced features through Playstore/ App Store.

Yes, the payment gateway options provided by iky app are entirely safe.

You can drop a mail at xxxxx@ikyapp.in to get your payment issues sorted with the necessary information and proof required to support your payment issue. Our team will get in touch with you within 24 hours.

You can drop a mail at xxxxx@ikyapp.in to get your payment issues sorted with the necessary information and proof required to support your payment issue. Our team will get in touch with you within 24 hours.

There is only one exclusive package available, which is the iky App NXT.

You can close the app and refresh your device. After refreshing, you can open the app on your device.

IKY requests several permissions while installing the app to give its users the best experience. We access locations to find buddies, contacts to connect you to buddies, and galleries to access images. We do not fetch unnecessary data and do not misuse any information.

By default, the app accesses location only while you are using the app. But every user also has an option to prevent the app from saving the current location. We do not fetch unnecessary details at any time.

IKY does not share any information with 3rd parties. We will use 3rd party tools to analyze data & analytics. IKY is entirely safe for use and has the best privacy and security policies that ensure safety and security for every user.

IKY does not spam its users at any point of time. We do not send any spam emails to your registered mail account.

Your profile will be shown to everyone only if you set your privacy settings to do so. There are features to lock your profile where you will receive requests from people who want to view your profile.

Iky App follows a progressive privacy policy where all data and information is secure and intact. All data is encrypted, and iky app is a safe platform to use?

Iky is the 1st favorite based social media app that provides a platform to know your friends better & to connect with like-hearted people around the world.

Iky is absolutely free to use its essential features. There are some extraordinary premium features available too. You need to pay to become an ikyNXT member, which is the premium membership of iky.

Iky has no limit, but everything starts with a small step. Currently, iky's usage is limited to India & Guys from other parts, and please stay tuned to enjoy iky!

You can enjoy the taste of iky if you are fortunately an Android user. Just go to the play store & search for "iky App." Don't worry, IOS users. We will soon be available in the App store too!
You can use the iky app seamlessly if you have an android smartphone with OS Version more than Android 7.

We love to provide you with support in all aspects. Just go to Profile -> Bulb icon (in the bottom) -> Click report -> Choose a reason -> Submit. You are done!

It's your account! You have all the control to edit or update any favorites you like. Go to Profile -> Click edit icon (near favorite category) ->Choose favorite -> Submit. Your favorite has been updated.

We are really sorry, buddy! Once a purchase has been made, You are not supposed to restore, or there is no refund provided unless it's a technical issue from our end.

You can upgrade your iky subscription anytime & We will send a reminder before the subscription expires.

You can pay using any payment method. (Credit Card, Debit Card, UPI Payments, etc.,)

You must be really careful before sending a message. Once it's sent, it won't be deleted.

Go to Profile -> Click your name (on the top) -> Click edit icon -> Submit. You are done!

Just Select a buddy/ profile with whom you like to chat with. Click the Chat icon on the top (near profile name) & enjoy chatting! If you are likely to chat with a new person, a request will be sent, and you will be notified once it's accepted.

You can deactivate your account at any time, and we will really be awaiting your return by keeping your data for six months.

We regret the inconvenience caused. You can mail to support@ikyapp.in stating the issue. It will be resolved within 24 hours.

We regret the inconvenience caused. You can mail to support@ikyapp.in stating the issue. It will be resolved within 24 hours.

Sorry, buddy! You are not supposed to cancel your subscription. So try to enjoy the features till it ends.

We are sorry, buddy! Once a purchase has been made, You are not supposed to restore, or there is no refund provided unless it's a technical issue from our end.

Don't panic! Your money will always be safe. Kindly mail to support@ikyapp.in stating the issue. We will address the issue within 24 hours, and a refund will be given for the dispute (usual banking/ payment gateway refund period applicable).

You are precious. Just send a mail to pay@ikyapp.in. Our support team will guide you within a short period.

We regret the inconvenience caused. You can mail to support@ikyapp.in stating the issue. It will be resolved within 24 hours.

Iky's algorithm always gives the perfect result. If you find something fishy, you can mail it to support@ikyapp.in.

We don't like you to move out of iky. Still, if you decide, You can mail support@ikyapp.in stating the issue. It will be resolved within 24 hours.

We regret the inconvenience caused. You can mail to support@ikyapp.in stating the issue. It will be resolved within 24 hours.

We are waiting for you! Thanks for putting your brain into our product. Kindly mail to support@ikyapp.in stating the issue. We will resolve that in a short span of time.

It's really an offense. Don't worry! We stand behind you. Kindly mail to support@ikyapp.in stating the issue. We will resolve that in a short time or Just go to that person's Profile -> Bulb icon (in the bottom) -> Click report -> Choose impersonating me -> Submit. You are done! We will resolve that in a short period.

With an ikyNXT subscription, you can search people matching more than 50%, giving more connections with like-hearted people. You can search using the preferred category & in your preferred location.

You are just one step ahead! Subscribe & become an ikyNXT member and enjoy checking compatibility with the 15 most special buddies you have on the list.

The best match is one of the most valuable searches in iky. With the powerful AI engine, iky finds the best match for you among all iky users irrespective of geographic location.

More than contacts & from search, You can meet more people using a randomizer. It will show you random profiles to which you can connect & engage.

Yes, you can! As an ikyNXT member, you can give a personal note to add more spice to your request.

We have a treat for you! Update an accurate picture respective to your favorite category & give life to your profile.